The need to report a crime leads many people to face difficulties identifying where to begin their crime report. Increased digitalization in service delivery has made it easier to file crime reports. Rashidiya Police Station provides its residents with an online reporting platform so they can submit complaints easily from any location.
The following instructional document teaches users how to file an online crime report with complete information about necessary elements and detailed instructions and expert recommendations for smooth execution.
Why File a Crime Report Online?
Filing a crime report online provides several benefits:
- Convenience: Users do not require physical visits to the police station for their reporting needs.
- Faster Processing: The rapid transmission of reports directs them to their respective department.
- 24/7 Availability: The system enables users to file reports whenever they need through any location at any time of day.
- Transparency: Through the online system users can monitor how their complaints advance.
Types of Crimes You Can Report Online

Users of the Rashidiya Police Station online portal can submit different types of crime reports through the system.
- Theft and Robbery (personal and vehicle theft)
- Cyber Crimes (online fraud, identity theft, hacking)
- Assault or Harassment
- Lost or Stolen Documents (passport, Emirates ID, driving license)
- Traffic Violations and Accidents
- Property Damage
Step-by-Step Guide to Filing a Crime Report Online
1st Step: Visit the Dubai Police Website or App
- Obtain access to the official Dubai Police website through their website or install their mobile app from either the App Store or Google Play stores.
- Lake an excellent internet connection to complete the process without interruptions.
2nd Step: Log in to Your Account
- Users must access the system through UAE Pass or Dubai Police credentials either by creation of new accounts or by logging into existing ones.
- Users who are new to the system need to make their initial account through their Emirates ID while providing contact information.
3rd Step: Select ‘Crime Report’ from the Services Menu
- Under Services section select Crime Report from the list.
- Choose the classification that corresponds to your incident from the available options (theft or cybercrime or harassment).
4th Step: Provide Incident Details
- Enter key details, including:
- Date and time of the incident
- Location (specific address or nearest landmark)
- Description of the crime
- Suspect details (if available)
- Witness information (if applicable)
5th Step: Upload Supporting Documents
Attach relevant documents such as:
- Copy of Emirates ID or passport
- Photos or videos (if available)
- Screenshots (for cyber crimes)
- Medical reports (for physical assault cases)
6th Step: Review and Submit the Report
- Verify all information on each detail to confirm accuracy.
- Users must submit the information before making note of the reference number that can be tracked at a later time.
Tracking Your Crime Report

After submitting the report, you can track its status through:
- Dubai Police Website/App Each person must access the Dubai Police Website/App through the reference number provided.
- Messages through SMS Update service reach the mobile number you previously registered
- Dubai Police Helpline (901 for general inquiries, 999 for emergencies)
What Happens After You File a Report?
Once your report is submitted:
- Verification: The Dubai Police will validate the provided information.
- Investigation: Investigators from Dubai Police may reach out to acquire additional information about the matter.
- Case Processing: Given circumstances legal authorities will proceed to process this case.
- Resolution & Updates: The service will deliver case development notices by SMS and email.
Common Mistakes to Avoid
- Providing Inaccurate Information: Double-check all details before submitting.
- Not Including Sufficient Evidence: All necessary evidence documents must be properly included with the application.
- Filing a False Report: Performing a false report of any kind is considered to be a severe criminal activity leading to potential legal repercussions.
- Not Following Up: Keep track of your case for updates and necessary actions.
Frequently Asked Questions (FAQs)
Q1. Can I file a report anonymously?
Dubai Police enables citizens to report incidents anonymously when the reporting involves cybercrimes and harassment situations.
Q2. Is there a fee for filing an online crime report?
The service of submitting crime reports online does not require any payment.
Q3. How long does it take for police to respond?
Severe cases determine the response duration. Chain Pharmacy responds instantly to urgent situations and other issues typically require response times between 24 to 48 hours.
Q4. Can I file a report for someone else?
Authorization and victim-provided documents might be necessary for you to file a harassment complaint.
Q5. What should I do if I made a mistake in my report?
Customers who need changes in their data must contact the Dubai Police customer support service at (901).
Conclusion
Online crime reporting at Rashidiya Police Station provides citizens with an easy and streamlined process. The outlined guide provides users a seamless experience during incident reporting procedures. Both improved convenience and accelerated response times through digital systems have made Dubai more secure for its entire population.